Privacy Policy

Effective September 2025

This Privacy Policy sets out how Specialised Network Operations, and its affiliates, use and protect any information that you give us or that is collected when you use this website (“Your Information”). Using our website constitutes your acceptance of this Privacy Policy. Specialised Network Operations is committed to making commercially reasonable efforts to comply with applicable laws and protect Your information. This Privacy Policy describes how we collect, store and manage Your Information.

We may update this Privacy Policy from time to time.

We may collect and store the following information:
Email address and postal address
Information about your business, current broadband services and service expectations
Cookies (Please refer to Cookie Policy for further information on our Cookie Policy)
Any other information requested or provided through this website
Why do we collect your information?

We require this information to gather an understanding of your needs from our services and to ensure an optimal experience when navigating our website.

What do we do with your information?

Third party service providers for the business purposes described in this Privacy Policy

Specialised Network Operations affiliates

SiFi Networks affiliates

Other than as described in this Privacy Policy, we will not sell or share Your Information to third parties unless we have your prior consent or are required by law to do so

What communications do we send you?

From time to time we may use the email or postal address which you have provided to:

Send you update emails about the progress of fiber optic services in your city/cities of interest

Notify you of SiFi Networks and/or Specialised Network Operations events in your city/cities of interest

Contact you by email for marketing or market research purposes

How long do we retain your information?

We retain Your Information for the business purposes described in this Privacy Policy until you opt out or are required by law to delete Your Information.

Security. Limitation of Liability.

We are committed to making commercially reasonable efforts to comply with applicable laws and protect Your Information. In order to minimize the likelihood of unauthorized access to or disclosure of Your Information, we have implemented commercially reasonable physical, electronic and administrative procedures. There is risk in providing information over the internet and although we take Your Information security seriously as described in this Privacy Policy, we disclaim any and all liability for any claims or damages that may result from unauthorized access to or disclosure of Your Information.

Cookies

Please refer to our Cookie Policy for further details.

Links to other websites

As a courtesy, our website may contain hyperlinks to other websites of interest. However, you should note that we do not have any control over such other websites and they are not subject to this Privacy Policy. Therefore, we are not and will not be responsible or liable for your access and use of such other websites. Whenever you are asked to fill in a form on the Specialised Network Operations website, we state at the end, for example, “By submitting this form, you consent to allow Specialised Network Operations to store and process this information. I agree to receive other communications from Specialised Network Operations”.

Your Information

You may restrict the collection or use of Your Information in the following ways:

You may request details of Your Information or, if you have previously agreed to allow us to use Your Information as described in this Privacy Policy, you may change your mind at any time by emailing us at info@sno.cloud. 
 Opt-out of receiving subsequent communications, or to remove Your Information previously provided to us, by emailing info@sno.cloud or by unsubscribing, if such option is available through your email client, from the emails we may send to you.

If you believe that any of Your Information we store is incorrect or incomplete, you can email us at info@sno.cloud. We will endeavour to promptly correct any inaccuracies.