Internet Service Provider
Today, Internet Service Provider (ISP) customers face a wide range of business challenges – from addressing technical, regulatory and security issues to managing economic, social and customer acquisition/retention pressures. Remaining competitive and growing profitability is increasingly difficult in a mature and crowded marketplace, where customer expectations of “better, cheaper, faster” increase year on year.
Whilst SNO can’t address all of the challenges that ISP’s face we can help in key areas:
- Helping ISP customers manage the cost of servicing their subscribers.
- Providing around the clock technical and operational support.
- Enabling over the top (OTT) services to increase customer value and profitability.
SNO has invested in a world class Networks Operation Center (NOC) that operates 24 hours a day, 365 days a year. Staffed by technical experts with cross technology skills and years of experience in front line service management.
Our ability to provide “NOC as a Service” (NOCaaS) can help ISP customers reduce their cost to serve and allow them to focus on customer acquisition and upsell – whilst SNO takes on the responsibility of supporting the network and ensuring the highest levels of availability – 24/7.
In addition to these core network services SNO can also help ISP customers monetize “over the top” (OTT) services – Wireless connectivity, End Point security or Managed Office 365, all supported by our world class NOC team. Helping you expand your portfolio and providing your subscriber customers with value added services.
Network Plan Design and Implementation
Strategic IT Consulting to Drive Business Value
We provide end-to-end network planning services, starting with a thorough assessment of your organisation’s current infrastructure and future goals. Our solutions are designed to optimise connectivity, enhance performance, and ensure scalability as your business grows. We manage the full implementation process—from selecting appropriate hardware and software, to configuring secure and efficient network topologies—minimising disruption and maximising value.
From deploying enterprise networks to rolling out cloud platforms, SNO can deliver complex IT solutions with precision and care.
Our certified engineers and project managers ensure smooth, timely deployments with minimal disruption to your business operations.
Our implementation services include:
- On-Premise & Cloud Infrastructure Deployment
- Systems Integration & Data Migration
- Software Configuration & Customization
- Endpoint & Device Rollouts
- Project Management & Change Control
Once your technology is in place, our job doesn’t stop. We provide a full range of operational support services to ensure your IT environment runs reliably, securely, and efficiently. From 24/7 monitoring to managed services, we help you maintain peak performance and respond quickly to issues before they impact your business.
Our operate services include:
- Managed IT Services & Support
- Infrastructure Monitoring & Incident Response
- Patch Management & System Updates
- Security Operations & Threat Management
- Service Desk & End-User Support
Microsoft 365 (M365) Services
The de facto standard for email and collaboration technologies is arguably Microsoft 365. It is for most organisations the rst step into Cloud and subscription-based services, enabling secure and collaborative working, whether at home, on the road or in the office. SNO M365 Services help you accelerate the adoption of these solutions for your business, extract the value and enabling faster time to adoption whilst ensuring your business data and systems are secure and protected.
SNO Windows Device and Endpoint Services
In todays Hybrid world Organisations need a scalable, efficient and user friendly way to manage and secure Windows devices. Traditional methods to build company latops are simply not efficient and often involve a lot of manual intervention, placing increased overhead on IT and ultimately drive operational inefficiency, delaying employee onboard and cost increase to the business.
SNO Windows Device and Endpoint Services modernise how your Windows devices are deployed, configured and managed with Microsoft Intune and Windows Autopilot. Our cloud native, zero touch provisioning model streamlines operations, strengthens endpoint security and elevates the experience for both end users and IT teams.
Azure Virtual Desktop
Modernise how your organisation delivers and manages desktop environments through Azure Virtual Desktop (AVD). Our cloud-based, centrally managed platform empowers employees to access their familiar apps, data, and workspaces from any device, at any time—without compromising performance or security.
SASE integrates networking and security into a unified cloud-native service. It provides secure access to users regardless of location, combining SD-WAN with firewall-as-a-service, secure web gateways, and zero-trust network access. The result: simplified architecture, reduced risk, and enhanced user experience.
We design and manage high-performance LAN environments that support critical business applications and collaboration tools. Our wireless connectivity solutions ensure secure, reliable access across offices, campuses, and remote sites supporting mobility, BYOD, and IoT initiatives.
From structured cabling to enterprise grade Wi-Fi, we deliver infrastructure that’s resilient, scalable, and aligned with your operational needs.